BlueChew order never arrived—solution found?
Placed an order with BlueChew for a monthly supply of their chewable tablets, but the package never showed up even though the status said “dispatched.” It’s been well over two weeks, and I haven’t seen a tracking update or delivery attempt. I used their support form but didn’t get any acknowledgment or ETA. Has anyone else dealt with a missing shipment and actually had it located or refunded? I’m hoping someone can share what finally worked to resolve it.
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Just faced a similar missing package and noticed discussions in bluechew reviews where users mentioned that support acted faster when the order ID, dispatch date, and shipping address were clearly mentioned together in a single message. Inspired, I sent a concise note listing those three details plus a screenshot of the empty tracking history. Within three days, I received a reply stating the package was returned to sender and an expedited replacement was issued. My order arrived within the following week. Keeping everything clear and grouped together seems to have prompted their team to take action quickly.